Website Policy and Procedures
This page explains website policies, procedures, and required links for the IDManagement.gov website.
General Services Administration (GSA) is committed to providing access to all individuals—with or without disabilities—seeking information on this website. We’ve built this website to conform to the Section 508 of the Rehabilitation Act (as amended), which requires that all individuals with disabilities (whether federal employees or members of the general public) have access to, and use of, information and data comparable to that provided to individuals without disabilities, unless an undue burden would be imposed on us.
If you have trouble viewing content
If you have difficulty accessing information on this site, particularly if using assistive technology, including screen readers, eye tracking devices, or voice recognition software, please contact us. You can do this by emailing us with the following information:
- URL (web address) of the material you tried to access
- the problem you experienced
- your contact information
We’ll get back to you as soon as we can, and attempt to provide the information you’re seeking.
Some content on this website may require use of a 3rd-party plug-in to view. Find links to these plug-ins/accessibility aids on GSA.gov. Please note these are non-government sites and GSA does not endorse these products. They’re listed only for your convenience. Please direct questions about each tool to the respective vendor.
This website may include hypertext links or pointers to information created and maintained by other public or private organizations. GSA provides these links solely for your information and convenience. If you select a link to an outside website, you’re leaving the IDManagement.gov website and are subject to the privacy and security policies of the external website.
We evaluate all links to external websites using the following criteria:
Is the website’s content relevant, useful and authoritative?
- Does the website’s information appear to be accurate and current?
- Does the website complement existing information, products and services?
- Is the website accessible and applicable to a complementary audience?
- Is the website’s approach to the privacy of personal information consistent with the government’s privacy and security policies?
- Is the primary intent of the website to educate and inform, rather than persuade, convert, or sell? The site may include advertising but must be free from heavy marketing or promotion of products.
- Is the website an official government-owned or supported website? If not, does the website provide government information and/or services in a way that is not available on an official government website?
- Does the website provide information free of charge?
- Is the website content consistent with sound public policy? Does it support the mission of GSA and its programs?
Links to other government websites
This website links to publicly available websites that are government-owned or government sponsored, including domains ending in .gov, .mil and .us. We may also link to quasi-government agencies and websites created by public/private partnerships; state and local government sites (e.g., www.maryland.gov); and government-sponsored websites that end in .com, .org, or .net (e.g., www.usps.com for the U.S. Postal Service).
Because the websites of other federal government agencies must follow the same policies as GSA, links to these sites (including sites managed by the U.S. military) are made without notification or disclaimer.
Links to non-government websites
This website may link to non-government websites, if they provide relevant information that’s not available on an official government website. We provide these links as a public service only; the US government, including GSA (as the sponsoring federal agency of IDManagement.gov), neither endorses nor guarantees in any way the external organizations, services, advice, or products included in these website links. Furthermore, the US government neither controls nor guarantees the accuracy, relevance, timeliness or completeness of the information contained in non-government website links.
Disclaimer of endorsement
The IDManagement.gov website includes hypertext links, or pointers to information created and maintained by other public and/or private organizations. We provide these links and pointers only for your information and convenience. When you select a link to an outside website, you are leaving the IDManagement.gov site and are subject to the privacy and security policies of the owners/sponsors of the outside website.
GSA and IDManagement.gov do not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website. We do not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer. The content of external, non-federal websites is not subject to federal information quality, privacy, security, and related guidelines. We cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website. We are not responsible for transmissions users receive from linked websites. We do not guarantee that outside websites comply with Section 508 of the Rehabilitation Act (accessibility requirements). Prohibitions GSA will not link to any website that exhibits hate, bias, or discrimination. Furthermore, we reserve the right to deny or remove any link that contains misleading information or unsubstantiated claims, or is determined to be in conflict with GSA’s mission or policies.
Federal agencies are required to provide the following links/information on our websites.
- Freedom of Information Act Requests
Social Media Sites
Where we manage a presence on social media sites to share government information and engage with our audience, we do not collect any personally identifiable information through those sites. We do not use personal information made available by the third-party sites. If you submit a question or comment to us via a social media tool or platform, we may reply directly to you via that platform, but we don’t track or record any information about individuals who use or interact with us via those platforms.